How do I send in log files from my home headset?

1. If you are using a PCVR headset, such as a Rift or Vive:

   a. The file we would like you to send us is called "output_log.txt"
   b. You can find the file by navigating to C:\Users\<your user name>\AppData\LocalLow\Vivid                         Vision\Vivid Vision Home
   c. Either copy and paste the text itself into the body of the email, or include the file as an attachment            (preferred).  Send the email to support @seevividly.com.  Please include your 5-digit activation               code in the subject line.

2. If you are using an all-in-one headset such as an Oculus Quest or Oculus Go:

   a.  On the profile screen, before you press "Play", click on the version number at the top right. Then                click"Submit diagnostics."