Ken Nichols
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Transfer Pico Goblin to another patient
To remove all saved data from the device you will need to perform a factory reset by pressing and holding power button for more than 10 seconds.
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Setting up Home on the Pico Goblin
First you will need to create a new Pico store account here. Then setup a Vivid Vision Home account here. A version of the Pico Goblin Quick Start Guide in PDF format can be downloaded here. Next ...
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Pico Goblin: Taking a screenshot
To take a screenshot on the Goblin, press the Power button, and the Volume down button at the same time and hold for a couple seconds. The images can be found in the pictures folder on the Goblin w...
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Pico Goblin Quick Start Guide
You can download a version of the Pico Goblin Quick Start Guide in PDF format here. Instructions for installing Vivid Vision Home on the Pico Goblin can be found here.
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Games, Activities or Tests do not respond to input from the Gamepad
1. Make sure that the LED indicator is illuminated around the menu button (circular button) If the controller appears to be on you will need to reboot the computer. If the LED does not appear to be...
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Gamepad: Objects appear to move slow when using the analog thumb stick.
The “Gamepad” sensitivity may be set to low. Move the slider to the right in the Launcher to increase the input sensitivity. Select “Apply” to accept new updated settings.
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Oculus Touch: One or both of the virtual hands are appearing/no longer appearing
1. Make sure that both sensors are plugged in and that the shiny side is facing the play area. 2. Replace one or both of the AA batteries located inside the handle of the Touch controllers.
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Oculus Touch: Hands will not move when I move my real hands
Verify both sensors are facing towards the play area. Verify that one or both the sensors views are not being blocked by any objects.
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My headset is not staying on properly
A patient's young age or a small head size may inhibit an overall proper fit. Suggestions to prop erly fit/secure the headset: Make sure all velcro strips are tight and secure. Soft foam may be us...
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How do I clean the lens in the headset?
Use a dry lens cloth to gently clean the lens in the headset. Do not use liquid or spray cleansers.