ai.tanaka
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A patient reports that letters and lines in the game instructions appear doubled or blurred. What should I check?
If a patient reports doubled or blurred text in the game instructions, please check the following:Verify that the headset and glasses are positioned correctly on the patientEnsure both the headset ...
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My glasses press against my face and cause discomfort when wearing the VR headset. How can I fix this?
Please avoid using Vivid Vision while experiencing discomfort. Try adjusting the straps that attach the head-mounted display to your head, or try using spacers for glasses (sold separately).
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My glasses get pushed out of position when I wear the VR headset. Will this affect my treatment?
Please be sure to wear your glasses in the correct position when using the headset. If you are unable to wear the glasses properly, creating space between the screen and your eyes using a lens spac...
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Do you have a practice mode?
No, but you can uncheck dichoptic mode to display the same optotype to both eyes. This allows users to practice and become comfortable with VR before starting vision therapy.
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Will there be a record when I adjust the blur or brightness? And, can I start with the same values as last time?
Yes. All settings, including blur and brightness adjustments, are automatically saved for each patient. When you start a new session, the system will use the same values from the previous session, ...
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My head mounted display is too big for me. What should I do?
The headset may be too large and/or heavy for some children. A smaller headset for infants and children is currently under development but not yet available. As a workaround, your child might be mo...
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A patient told me, "I started the game before I finished reading the instructions.'' Can I display the instructions again?
Yes. When the clinician clicks on the house icon on the interface, the game will end and they can click on Start again to return to the initial instructions.
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Can a patient continue their session beyond 30 minutes?
No, we do not recommend extending sessions beyond 30 minutes. The training exercises place stress on the visual system, and longer sessions may cause eye strain or fatigue. Please limit sessions to...
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After initial training on the home system, it is difficult to know whether the patient understands all the activities.
With Vivid Vision Home, you can cast the headset to a Chromecast or Roku device from the patient dashboard at https://my.seevividly.com/. By casting you can observe the patient doing the activities...
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How can I tell if a patient is performing training correctly on the Clinical system?
In Vivid Vision Clinical, results are displayed on an interface operated by clinicians. If the patient's score continues to be good, the patient's task may be too easy, so increase the difficulty a...