• (When playing Vivid Vision Home on DPVR P1 Pro) The ball goes to the edge, it is unreachable. plus-icon minus-icon
    The pointer of the remote control is shifted to the right from the actual pointed position. About every a few, point the remote to your front and long-press the home button to recenter. It is also helpful to use wrist snaps for control without making large movements with the remote.
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  • When hitting the ball at the edge of the VR screen, in reality, it may collide with walls or objects. plus-icon minus-icon
    The wall is reaching with the sensing area. Shift away from the centered position of the current setting, then after pressing the recenter camera button. Specifically, take a step towards the direction away from the wall, face to your front, and press the recenter camera button.
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  • The blocks are down to one, and having difficulty that hitting the last block. plus-icon minus-icon
    It's a result of the game design. Continue the training as it is and do your best to break the last piece. The patient is still being trained during this time. The game design is intended to make it challenging for everyone to break the last piece, so it's normal to find it difficult.
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  • Unable to hit the ball at the edge with the racket. plus-icon minus-icon
    ①Your hands are protruding beyond the sensing area. Stand in the center of the sensing area, facing forward with the correct posture, and press the "Recenter" button. Move both hands at eye level, and if they are still not detected, please repeat this procedure.   ②You are using peripheral visual field. Hold controllers in both hands, raise them to eye level, and make sure the racket is visible.
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  • I can't see the paddles. plus-icon minus-icon
    ①Your hands are protruding beyond the sensing area. Stand in the center of the sensing area, facing forward with the correct posture, and press the "Recenter" button. Move both hands at eye level, and if they are still not detected, please repeat this procedure.   ②You are not holding the racket. Hold controllers in both hands, raise them to eye level, and make sure the racket is visible.   ③Pairing controllers are not complete. Please follow the manual of your headset to set up the device.  ...
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