Moving the Oculus Touch controllers does not move the virtual hands in my VR display.

There are two common causes for this issue:

1. Sensors are not detecting the controllers

• Make sure your hands are within the play area
• Check that the glossy side of the sensors faces the play area
• Remove any obstructions blocking the sensors

2. Error in the Oculus app

• Restart your PC
• Launch the Oculus app
• Check the status of sensors and controllers in the Devices menu

3. The the batteries in the controllers are nearly depleted.

• Remove the old batteries
• Replace with new batteries
• Test controllers to ensure they are functioning properly

If the issue persists after trying these steps, please contact support.