Controller – Vivid Vision

The virtual hands of Oculus Touch controllers are disappearing or do not appear in my VR display.

If your virtual hands are not appearing or disappearing in VR, try these solutions:1. Check sensor positioningMake sure your hands are within the play area and the glossy side of the sensors is facing the play area. Remove any objects that may be blocking the sensors' view.2. Restart the Oculus appRestart your computer and launch the Oculus app. Open the Devices menu to check the status of your sensors and controllers. This can help identify the problem.3. Replace the batteriesThe Touch contr...

When I move the Oculus Touch controllers, the virtual hands move to a different location than where I moved them.

Check sensor recognitionVerify that your hands are within the play area and ensure the glossy side of the sensors is facing the play area. Remove any obstructions that may be blocking the sensors.Restart the Oculus appRestart your PC and launch the Oculus app. Open the device menu to check the status of your sensors and controllers. This can help identify the issue.

I cannot see the virtual hands of the HTC Vive.

There are three common reasons why virtual hands may not appear:1. Low battery or pairing errorCheck if the controller is ON and charged. When the controller is ON, the LED indicator shows:Green: Ready for useBlue: Searching for the headsetBlue flashing: In pairing mode (press "App" and "System" buttons simultaneously to activate)Red flashing: Low batteryOrange: Charging (changes to white when complete)Off: Controller is powered off2. Controllers not tracked or out of sensor rangeOpen the Ste...

In all games, activities, and tests, there is no response to input from the gamepad.

Check the gamepad connectionVerify that the gamepad is securely connected to your computer. Check if the controller's LED light is illuminated, which indicates it is powered on and connected.Reconnect the USB cableIf the LED light is not illuminated, unplug the gamepad's USB cable from your computer and reconnect it. Make sure the cable is firmly inserted into the USB port.Restart your computerIf the gamepad is connected but not recognized by your computer, restart your computer and try again.

When using the thumbstick on the gamepad, the object being manipulated appears to moves too slow.

The sensitivity of the gamepad may be set too low.Open the patient's account on the interface, go to options, set "Gamepad Sensitivity," and increase the input sensitivity. Click "Apply" to update the settings.

Moving the Oculus Touch controllers does not move the virtual hands in my VR display.

There are two common causes for this issue:1. Sensors are not detecting the controllersMake sure your hands are within the play areaCheck that the glossy side of the sensors faces the play areaRemove any obstructions blocking the sensors2. Error in the Oculus appRestart your PCLaunch the Oculus appCheck the status of sensors and controllers in the Devices menu3. The the batteries in the controllers are nearly depleted.Remove the old batteriesReplace with new batteriesTest controllers to ensur...