• Why does my DPVR P1 Pro controller turn off automatically? plus-icon minus-icon
    The DPVR P1 Pro controller is designed to turn off automatically in the following situations: The headset has been in standby mode for more than 15 minutes A button on the controller has been held down continuously for more than 3 minutes This is normal behavior and helps preserve battery life.
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  • Is there a way to check the MAC address of DPVR P1 Pro? plus-icon minus-icon
    A MAC address (Media Access Control address) is a unique identifier for network devices. To find your DPVR P1 Pro's MAC address:From the DPVR home screen, select Android SettingsSelect SystemSelect About PhoneSelect StatusYour WiFi MAC Address will be displayed
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  • How do I factory reset my DPVR headset? plus-icon minus-icon
    To factory reset your DPVR headset:Put on the headset and look at the main menuSelect Upgrade on the right sideClick the 3-dot menu icon in the upper-right cornerSelect Factory ResetThe headset will restart and you prompted to set up the device. Follow the prompts to complete the setup process.Note: A factory reset will erase all data and settings on your headset. Vivid Vision will remain on the headset after resetting the device.
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