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Vivid Vision Home

Resources for patients prescribed with Vivid Vision Home.

Oculus Go

  • General Oculus Go troubleshooting
  • I am unable to locate the Vivid Vision Home app on the Oculus store to download. Is there a link to the app anywhere?
  • I am having problems using the controllers in games like Pepper Picker and Bubbles.

Oculus Quest

  • General Oculus Quest troubleshooting.

Pico Goblin

  • Pico Goblin Quick Start Guide
  • Setting up Home on the Pico Goblin
  • Pico Goblin: Taking a screenshot

Account

  • Can I change my email?
  • Can I change my password?
  • If I move to a different area, can I transfer my Home Training Plan?

General

  • "No activities available" shows when I launch Vivid Vision Home.
  • Can I see what my child is seeing?
  • Can I still use Vivid Vision Home if my device screen is cracked or broken?
  • Can I use a gamepad I already own?
  • Do I need a gamepad?
  • Do you support Apple iPhones?
See all 23 articles

Rift (CV1)/Rift S/Vive

  • I am outside the normal play area while in VR.
  • Grid keeps appearing even though I am in the center of my play space.
  • Objects appear off center, in the wrong location, or behind me.
  • Rift status shows "HDMI disconnected' / Amber light on headset

Vision Training

  • Can I choose what games to play?
  • Can I get this for free?
  • Can I see my data?
  • Can I use Vivid Vision Home without a doctor?
  • Can my friends or family play Vivid Vision under my account?
  • Has Vivid Vision Home been proven effective?
See all 13 articles

Contact Support

  • Create a Ticket

Support

  • Documentation
  • Community Help

Company

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