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  • Can I change my email? plus-icon minus-icon
    Your doctor must reach out to us to verify your information before we can change your email. Please have them contact us.
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  • Can I change my password? plus-icon minus-icon
    When you open Vivid Vision Home application, there is a “Forgot Password?” link that you can click to change your password. You can also reset your password by visiting this link.
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  • If I move to a different area, can I transfer my Home Training Plan? plus-icon minus-icon
    If it is through the same clinic system, it will share the same database.  If it is a different clinic, we will need permission from both clinics to do that. Both of these clinics require Vivid Vision in order to access and modify your Training Plan.
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