Clinical Software – Vivid Vision

"Thread priority security exception error" is displayed when starting Vivid Vision.

This error occurs when you are signed in to multiple devices at the same time using the same Oculus account.To resolve this issue:Sign out of your Oculus account on all other devices, orCreate a separate Oculus account for each device

Are there Vivid Vision activities/games for Convergence Insufficiency/Convergence Excess patients?

Yes. Vergence and Jump Duction Activities will work fusional ranges to train vergence ability. Hoopie may be played as a vergence game.

Can I install the Clinical System onto another computer?

Yes, you can install the Clinical System onto another computer. However, you will need a new clinical account contract to use it on the additional computer.

Do I need to enter a medical record number?

No, entering a medical record number is optional. If you choose to include it, you can enter it in the "Medical Record Number" field.

Do you have any difficult games?

Yes, our games offer a range of difficulty levels. For example, Hoopie is one of the easier games, while Pepper Picker is more challenging. The difficulty you experience will also depend on each game's difficulty settings, which can be adjusted to match your needs and skill level.

Have any of the games incorporated visual perceptual learning?

Yes. Pepper Picker contains figure ground elements and Hoopie contains visual memory/ tachistoscope markers.

How do I archive a patient in the Launcher?

To archive a patient and remove them from the active patient list:Click on the patient's name to select their profileClick the Archive Patient button

How do I edit or delete a patient's information?

You can modify, archive or delete patients from the Vivid Vision Launcher desktop application. Additionally you can sign in to your clinical account at www.seevividly.com or www.seevividly.com/manage_patients. There you may update/change the patient list.

How do I reactivate an archived patient in the Launcher?

To reactivate an archived patient:Open the Archived patient tabFind the patient by typing their name or user ID in the search boxSelect the patient to highlight their profileClick the Activate Patient buttonThe patient will be restored to your active patient list.

I applied the patch fix to the Vivid Vision Launcher, the system is working why do I still see an alert?

This is a general alert for all providers located in the launcher. If the clinical system performs properly after the patch fix has been applied, disregard the error message. Look for an expiration date on the patch fix.

I put the wrong diagnosis in (amblyopia / strabismus) in the Launcher when I created the patient, will this affect the program?

No. This question will not effect the game play.

I would like to use my account on multiple computers.

You can't do it. An error will occur when using them at the same time.

Is a game more difficult than another?

The games range in levels of difficulty from easy (Hoopie) to more challenging (Pepper Picker)

Is the clinical system updated automatically?

No, the clinical system does not update automatically. You will receive an email notification and see an on-screen message when you start the system. Please select "Yes" to install the update manually when prompted.

Is there enough space on my computer to download the clinical system?

18GB capacity is required. (Vivid Vision System 1.3GB, Oculus 15GB, VIVE SteamVR 5GB)

The computer will not power on

1. Verify that both ends of the power cable or securely connected to both the wall socket / power strip and the back of the system. 2. If there is a power switch on the back of the system make sure that it is in the on postilion. You will see 2 labels on the power switch "0" and "1" make sure that the side labeled "1" is pressed in. 3. Verify that the wall socket / power strip is receiving power .4. Replace the power cable to verify that the current one is not faulty.If the above steps do not...

What are the main settings utilized in the clinical system to break suppression?

We suggest the following anti-suppression settings to encourage simultaneous perception. All anti-suppression settings are indicated in green.Increase the object size in game play for the amblyopic eye.Decrease the contrast setting in the dominant eye. This allows for a bright vibrant view for the amblyopic eye.Add slight virtual blur to the dominant eye.

What does dichoptic mean?

Dichoptic Therapy (also called Monocular Fixation in a Binocular Field (MFBF). Dichoptic therapy stresses the use of one eye at a time; thus the work is "monocular." At the same time, the procedure calls for both eyes to be open, seeing at the same time; thus the work is done in a "binocular field."

What does enable split deviation mean?

Allows the ability to split the angle of deviation equally between the right and left eye.For angles of deviation 30^ or higher the ability to meet fusion by equally distributing the deviation equally between the right and left eye.

What does it mean when I see "The headset is in standby or in the system menu" in the VR window?

This message means the headset is not being recognized correctly. Try these solutions:Check the headset in-menu status: Put the headset on and see if the device is currently in the system menu. If so, use the menu button on the controller or select the Vivid Vision to resume the app.Check the connections: Unplug and reconnect the USB and HDMI cables, making sure they are firmly connected to the correct ports.Check the proximity sensor: The infrared sensor that detects when you're wearing the ...

What is a clinical system?

This is the name of software that performs strabismus amblyopia training developed for medical facilities.

What is the difference between a clinical system and a home system?

The clinical system is designed for use in medical institutions by healthcare providers. The home system is a training program that clinicians prescribe for patients to use at home.

What is the highest angle of deviation I can set in the headset?

UP to 30^ of deviation may be applied to the chosen eye.

What Vivid Vision games use anti-suppression?

Four games are designated for antisuppression.HoopieBreakerRing RunnerPepper Picker

When attempting to log in, I receive a "Login failed" message in the clinical interface.

If you see a "Login failed" message, try the following steps:Verify that your username and password are correctCheck that your device is connected to the internetIf the problem continues, contact you provider.

When should I use the recenter camera feature in the Launcher?

Use the "Recenter Camera" feature after the patient puts on the headset and sits in a neutral position. You should also recenter the camera whenever the patient changes posture, such as:Standing upTurning in a different directionStanding on a balance board

When would I choose experimental features?

Experimental features enables:The ability to distribute the angle of deviation equally between the right and left eye.Control luminance in the headset.Control occlude brightness.

Which game/activity should I start with?

The best starting game depends on the patient's experience with virtual reality and their diagnosis. For example, patients who are new to VR can start with Hoopie.