Clinical Software – Vivid Vision

"Thread priority security exception error" is displayed when starting Vivid Vision.

This error occurs if you are signed in to multiple active devices at the same time with a single Oculus account. Please check the usage status of your account and cancel it, or create a new account.

Are there Vivid Vision activities/games for Convergence Insufficiency/Convergence Excess patients?

Yes. Vergence and Jump Duction Activities will work fusional ranges to train vergence ability. Hoopie may be played as a vergence game.

Can I download Clinical System to another computer?

Yes, you can download it. However, to use it, you will need a new clinical account contract.

Do I need to enter my medical record number? Also, when can it be used?

No, it's not necessary. The medical record number can be optionally entered in the memo field.

Do you have any difficult games?

The games range from easy Hoopie to the hard Pepper Picker and can be difficulty depending on your personality. It mostly depends on the difficulty setting of each game.

Have any of the games incorporated visual perceptual learning?

Yes. Pepper Picker contains figure ground elements and Hoopie contains visual memory/ tachistoscope markers.

How do I archive a patient?

To archive a patient and remove it from the active patient list, select the patient's name to highlight it and click the Archive button.

How do I delete/change patient information?

You can update/change your patient list by signing in to www.seevividly.com or www.seevividly.com/manage_patients.

How do I reactivate a patient?

To activate an archived patient, find the patient's name or user ID in the Archives tab. To search within the list, enter the patient's name or user ID in the text box below the tab. Select and highlight a patient and click the "Return to List" button to return it to the active patient list.

I applied a patch fix to my clinical system and the system is working, why am I still seeing alerts?

Applying patch fixes is not recommended. If you experience any malfunction, please contact your retailer first.If this message appears after you have performed the patch fix at your own risk and the clinical system is operating normally, please ignore the error message.

I entered the wrong amblyopia/strabismus status when creating a patient account. Would this affect my training program?

No. This question does not affect gameplay.

I would like to use my account on multiple computers.

You can't do it. An error will occur when using them at the same time.

Is a game more difficult than another?

The games range in levels of difficulty from easy (Hoopie) to more challenging (Pepper Picker)

Is the clinical system updated automatically?

It's not automatic. You will be notified via our email and in a window when the system starts up. Based on this, please perform the update yourself.

Is there enough space on my computer to download the clinical system?

18GB capacity is required. (Vivid Vision System 1.3GB, Oculus 15GB, VIVE SteamVR 5GB)

Launcher: How do I archive a patient?

To archive a patient and remove the patient from the active patient list, click on the patient’s name to highlight it and click the Archive Patient button.

Launcher: How do I delete/ change a patient's info?

Sign in to your account at www.seevividly.com or www.seevividly.com/manage_patients. There you may update/change the patient list.

Launcher: How do I reactivate a patient?

To activate an archived patient, find the patient’s name or user ID within the Archived patient tab. To search within this list, type a patient’s name or user ID into the textbox below the tabs. Select the patient’s name or user ID to highlight it and click the Activate Patient button to restore the patient to the active patient list.

Launcher: I applied the patch fix to the clinical Vivid Vision, the system is working why do I still see an alert?

This is a general alert for all providers located in the launcher. If the clinical system performs properly after the patch fix has been applied, disregard the error message. Look for an expiration date on the patch fix.

Launcher: I put the wrong diagnosis in (amblyopia / strabismus) when I created the patient, will this affect the program?

No. This question will not effect the game play.

Launcher: When should the recenter camera be chosen?

After the patient puts on the headset and is sitting in neutral position. Recenter the camera when the patient changes to a different posture, e.g. standing/turned in a different direction/standing on a balance board.

Logged in from clinical interface, the following message was displayed. "Login failed"

Please check that the username and password you entered are correct and that you are connected to the Internet. If the connection situation does not improve, please contact your provider.

The computer will not power on

1. Verify that both ends of the power cable or securely connected to both the wall socket / power strip and the back of the system. 2. If there is a power switch on the back of the system make sure that it is in the on postilion. You will see 2 labels on the power switch "0" and "1" make sure that the side labeled "1" is pressed in. 3. Verify that the wall socket / power strip is receiving power .4. Replace the power cable to verify that the current one is not faulty. If the above steps do no...

What are the main settings utilized in the clinical system to break suppression?

We suggest the following anti-suppression settings to encourage simultaneous perception. All anti-suppression settings are indicated in green. Increase the object size in game play for the amblyopic eye. Decrease the contrast setting in the dominant eye. This allows for a bright vibrant view for the amblyopic eye. Add slight virtual blur to the dominant eye.

What does dicoptic mean?

Dichoptic Therapy (also called Monocular Fixation in a Binocular Field (MFBF). Dichoptic therapy stresses the use of one eye at a time; thus the work is "monocular." At the same time, the procedure calls for both eyes to be open, seeing at the same time; thus the work is done in a "binocular field."

What does enable split deviation mean?

Allows the ability to split the angle of deviation equally between the right and left eye. For angles of deviation 30^ or higher the ability to meet fusion by equally distributing the deviation equally between the right and left eye.

What is a clinical system?

This is the name of software that performs strabismus amblyopia training developed for medical facilities.

What is the difference between a clinical system and a home system?

The clinical system is a program for medical institutions, and the home system is a home training program prescribed by clinician to patients.

What is the highest angle of deviation I can set in the headset?

UP to 30^ of deviation may be applied to the chosen eye.

What Vivid Vision games use anti-suppression?

Four games are designated for antisuppression. Hoopie Breaker Ring Runner Pepper Picker