Vivid Vision Clinical
For Vivid Vision providers.
General
- What kind of PC specs do I need?
- Do I need to wear glasses?
- Can patients in a sitting position or in a wheelchair use it?
- The space is small and we cannot secure a 2m square play area.
- Can I use it even in an environment without wifi?
- The power went out while I was using it. What steps should I take to check?
Headset
- Can I remove the headphones on the headset?
- Can I replace the faceplate covers on the headset?
- How do I clean the lens in the headset?
- How do I put the headset on while wearing my prescription glasses?
- How do I wear the headset when wearing glasses?
- Is it okay for the interpupillary distance to be the same as for glasses?
Vision Training
Controllers
- All games, activities, and tests do not respond to input from the gamepad.
- Even when I move the Oculus Touch controller, the hands in the VR image do not move.
- Gamepad: Objects appear to move slow when using the analog thumb stick.
- Games, Activities or Tests do not respond to input from the Gamepad
- How long does the Oculus Touch controller itself last? Is there a guideline for replacement?
- How often should I replace the Oculus Touch controller's battery?
Clinical Software
- "Thread priority security exception error" is displayed when starting Vivid Vision.
- Are there Vivid Vision activities/games for Convergence Insufficiency/Convergence Excess patients?
- Can I download Clinical System to another computer?
- Do I need to enter my medical record number? Also, when can it be used?
- Do you have any difficult games?
- Have any of the games incorporated visual perceptual learning?