• How do I troubleshoot general Oculus Go issues? plus-icon minus-icon
    If you're experiencing issues with your Oculus Go that are not related to Vivid Vision Home, visit the Legacy headsets support page for help.If you still need assistance, contact us: Phone: 877.877.0310 Submit a support ticket
    View More
  • Where can I download the Vivid Vision Home app? I can't find it in the Oculus store. plus-icon minus-icon
    Vivid Vision Home is not available for direct download from the Oculus store.To access the app: Check your email for ""Welcome to Vivid Vision Home"" from your provider Find the Meta Store redeem code in step 4 of the setup instructions here  Enter this code in the Meta Horizons app on your mobile device to download Vivid Vision Home.  Note: You must be logged in to your Vivid Vision Home account to view the download instructions and your Meta store redeem code.  You can log in to your Home a...
    View More
  • I am having problems using the controllers in games like Pepper Picker and Bubbles. plus-icon minus-icon
    To use the controllers in these games: Tilt the controller forward and back to move your hand in and out Pull the trigger to close your hand and grab an object (like a pepper) Move the object to the target location (like the basket) Release the trigger to drop the object   For more detailed instructions, visitseevividly.com/home_manual 
    View More