1. Verify that both ends of the power cable or securely connected to both the wall socket / power strip and the back of the system.
2. If there is a power switch on the back of the system make sure that it is in the on postilion. You will see 2 labels on the power switch "0" and "1" make sure that the side balled "1" is pressed in.
3. Verify that the wall socket / power strip is receiving power .
4. Replace the power cable to verify that the current one is not faulty.
If the above steps do not work please contact support at email@example.com or 877 877 0310n