Ken Nichols
- Total activity 73
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 34
Articles
Recent activity by Ken Nichols Sort by recent activity-
I applied the patch fix to the Vivid Vision Launcher, the system is working why do I still see an alert?
This is a general alert for all providers located in the launcher. If the clinical system performs properly after the patch fix has been applied, disregard the error message. Look for an expiration...
-
When should I use the recenter camera feature in the Launcher?
Use the "Recenter Camera" feature after the patient puts on the headset and sits in a neutral position. You should also recenter the camera whenever the patient changes posture, such as:Standing up...
-
How do I reactivate an archived patient in the Launcher?
To reactivate an archived patient:Open the Archived patient tabFind the patient by typing their name or user ID in the search boxSelect the patient to highlight their profileClick the Activate Pati...
-
How do I archive a patient in the Launcher?
To archive a patient and remove them from the active patient list:Click on the patient's name to select their profileClick the Archive Patient button
-
I put the wrong diagnosis in (amblyopia / strabismus) in the Launcher when I created the patient, will this affect the program?
No. This question will not effect the game play.
-
How do I edit or delete a patient's information?
You can modify, archive or delete patients from the Vivid Vision Launcher desktop application. Additionally you can sign in to your clinical account at www.seevividly.com or www.seevividly.com/man...
-
The headset display is dark. What should I do?
1. Check the USB connectionMake sure the headset’s USB cable is securely connected to the computer. Also verify that the Oculus (Meta) app is running correctly. 2. Check the proximity sensorWear th...
-
The Vivid Vision logo is double while viewing in the headset
Adjust the interpupillary distance (IPD) slider located at the bottom of the headset. Set the slider to match the patient's IPD measurement.Note: If you need help measuring or setting the correct I...
-
Vivid Vision logo is blurry when I put on the headset
Adjust the position of the headset on the patient's head until the Vivid Vision logo appears clear and sharp. Once the image is in focus, secure the headset straps to hold it in place.
-
How do I put the headset on while wearing my prescription glasses?
To put on the headset while wearing prescription glasses: Loosen the headset straps Pull the back of the headset to widen the opening With your glasses on, place your face into the front of the hea...