Headset – Vivid Vision

How do I update the Vivid Vision application on my DPVR headset?

<General users> Updated from the headset Put on the headset and select the web browser icon located to the right of the Vivid Vision banner. In the address bar at the top, enter the following address seevividly.com/vvhome_wave After the address has been entered you will receive a notification that a file is downloading. After several minutes the file download should be complete. Return to the main menu then select the ES File browser which should be located in the same area as the web brows...

What is the height setting in the Oculus device settings?

The height setting should be set to the average height of the user.As a reference:Adults: 165 cm (5'5")Children: 145 cm (4'9")Note: For the original Oculus Rift CV1, the sensor head can be adjusted vertically to accommodate different heights prior to sensor setup or recalibration.

The Vivid Vision logo inside the headset appears blurry.

The patient's gaze does not align with the headset's viewpoint. Move the headset up, down, and back and forth until the logo is clearly visible, then secure the straps in place.

The Vivid Vision logo inside the headset appears doubled.

The logo appears doubled when the pupillary distance (PD) is not set correctly. To fix this:Locate the pupillary distance slider at the bottom of the headsetAdjust the slider to match your patient's pupillary distanceThis should resolve the double vision issue.

There is a pop-up saying that the VR headset is not being detected.

If you see a message that your VR headset is not being detected, try these solutions:1. Check cable connectionsMake sure the USB cable for the headset is securely connected to your computer's USB port.2. Verify headset connection in Oculus appIf the headset is still not recognized:Open the Oculus appClick on DevicesCheck if the headset LED indicator is green (this means it's properly connected)If the LED is not green, disconnect and reconnect the USB and video cables (HDMI or DisplayPort) fro...

My headset is dark, and there is no image.

If your headset displays a dark screen with no image, try these solutions:1. Check cable connectionsMake sure the USB and Display cable are securely connected to both the headset and the computer port. Disconnect and reconnect the cable to ensure a proper connection.2. Verify the VR app such as Meta (Oculus) or Steam VR is runningConfirm that the Meta (Oculus) or Steam VR app on your computer is open and functioning correctly. If the app shows any errors, restart it and try again.