Tuan Tran
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Activity overview
Latest activity by Tuan Tran-
Tuan Tran created an article,
I am having problems using the controllers in games like Pepper Picker and Bubbles.
To use the controllers in these games: Tilt the controller forward and back to move your hand in and out Pull the trigger to close your hand and grab an object (like a pepper) Move the object to...
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Tuan Tran created an article,
How do I contact Vivid Vision?
If you have a general question about Vivid Vision, you can reach out to us by visiting our contact page. If you have a support issue, you can call us in support at 1.877.877.0310 or request a ticket.
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Tuan Tran created an article,
If I move to a different area, can I transfer my Home Training Plan?
If it is through the same clinic system, it will share the same database. If it is a different clinic, we will need permission from both clinics to do that. Both of these clinics require Vivid Vis...
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Tuan Tran created an article,
Can I get Vivid Vision Home for free?
Vivid Vision Home may only be used under the supervision of a trained eye care professional. Pricing is determined and managed by your eye care professional.
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Tuan Tran created an article,
How much does Vivid Vision Home cost?
The price of Vivid Vision Home varies based on your provider's fee. Please contact your provider directly for pricing details. You can find a provider near you on our website.
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Tuan Tran created an article,
Can I see what my child is seeing in the headset?
Desktop VR headsets: When using Vivid Vision Home with a desktop VR headset, what your child sees is automatically displayed on your computer screen.Mobile VR headsets (Meta Quest or DPVR P1 Pro): ...
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Tuan Tran created an article,
Can I choose what games to play?
The games and settings are controlled by your eye care provider. This ensures your treatment plan is customized for your specific vision needs.
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Tuan Tran created an article,
Is there a user manual?
Yes. Your eye care provider will provide you with the user manual when your Vivid Vision Home account is activated.You can also view or download the complete manual here.
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Tuan Tran created an article,
Can my friends or family play Vivid Vision under my account?
No. Vivid Vision is designed as binocular vision training software to be used by one patient. Your results are tracked by your eye care provider and customized for you.
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Tuan Tran created an article,
What if I have questions about my vision training?
Only a trained eye care professional can answer questions about your health and your vision training using Vivid Vision Home. Please direct these questions to your Vivid Vision provider.