Ken Nichols
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How do I clean the lens in the headset?
Use a dry lens cloth to gently clean the lens in the headset. Do not use liquid or spray cleansers.
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My headset is not staying on properly
A patient's young age or a small head size may inhibit an overall proper fit. Suggestions to prop erly fit/secure the headset: Make sure all velcro strips are tight and secure. Soft foam may be us...
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Oculus Touch: Hands jump to different locations when I move my real hands
Verify both sensors are facing towards the play area. Verify that one or both the sensors views are not being blocked by any objects. It may also help to reboot your PC and then launch the Oculu...
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Oculus Touch: Hands will not move when I move my real hands
Verify both sensors are facing towards the play area. Verify that one or both the sensors views are not being blocked by any objects.
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Oculus Touch: One or both of the virtual hands are appearing/no longer appearing
1. Make sure that both sensors are plugged in and that the shiny side is facing the play area. 2. Replace one or both of the AA batteries located inside the handle of the Touch controllers.
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Gamepad: Objects appear to move slow when using the analog thumb stick.
The “Gamepad” sensitivity may be set to low. Move the slider to the right in the Launcher to increase the input sensitivity. Select “Apply” to accept new updated settings.
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Games, Activities or Tests do not respond to input from the Gamepad
1. Make sure that the LED indicator is illuminated around the menu button (circular button) If the controller appears to be on you will need to reboot the computer. If the LED does not appear to be...
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Setting up Home on the Pico Goblin
First you will need to create a new Pico store account here. Then setup a Vivid Vision Home account here. A version of the Pico Goblin Quick Start Guide in PDF format can be downloaded here. Next ...