Controllers – Vivid Vision

Gamepad: Objects appear to move slow when using the analog thumb stick.

The “Gamepad” sensitivity may be set to low. Move the slider to the right in the Launcher to increase the input sensitivity. Select “Apply” to accept new updated settings.

Games, Activities or Tests do not respond to input from the Gamepad

1. Make sure that the LED indicator is illuminated around the menu button (circular button) If the controller appears to be on you will need to reboot the computer. If the LED does not appear to be on proceed to step 2. 2. Verify that the Gamepad cable is securely connected to USB port on the PC by removing and reinserting the cable connector. If you do not see any connection notifications on your Windows desktop (lower right) contact support at support@seevividly.com or 1.877.877.0310.

HTC Vive: No longer seeing virtual hands

1. Verify that the controllers are turned on and charged. Below are the various states that the controllers can be in when turned on. You want to make sure that the LED indicator is "Green" while using Vivid Vision with the Vive hand controllers. Green: Your HTC Vive controller is ready for use. Blue: Your HTC Vive controller is currently in pairing mode and searching for a headset. Blinking blue: This indicates the controller is in 'Pairing mode'. This is used to pair to a headset and can b...

Oculus Touch: Hands jump to different locations when I move my real hands

Verify both sensors are facing towards the play area. Verify that one or both the sensors views are not being blocked by any objects. It may also help to reboot your PC and then launch the Oculus application separately, go into the devices menu and check the status of the sensors and controllers.

Oculus Touch: Hands will not move when I move my real hands

Verify both sensors are facing towards the play area. Verify that one or both the sensors views are not being blocked by any objects.

Oculus Touch: One or both of the virtual hands are appearing/no longer appearing

1. Make sure that both sensors are plugged in and that the shiny side is facing the play area. 2. Replace one or both of the AA batteries located inside the handle of the Touch controllers.