ai.tanaka
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There is a pop-up saying that the VR headset is not being detected.
If you see a message that your VR headset is not being detected, try these solutions:1. Check cable connectionsMake sure the USB cable for the headset is securely connected to your computer's USB p...
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My headset is dark, and there is no image.
If your headset displays a dark screen with no image, try these solutions:1. Check cable connectionsMake sure the USB and Display cable are securely connected to both the headset and the computer p...
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The virtual hands of Oculus Touch controllers are disappearing or do not appear in my VR display.
If your virtual hands are not appearing or disappearing in VR, try these solutions:1. Check sensor positioningMake sure your hands are within the play area and the glossy side of the sensors is fac...
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When I move the Oculus Touch controllers, the virtual hands move to a different location than where I moved them.
Check sensor recognitionVerify that your hands are within the play area and ensure the glossy side of the sensors is facing the play area. Remove any obstructions that may be blocking the sensors.R...
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I cannot see the virtual hands of the HTC Vive.
There are three common reasons why virtual hands may not appear:1. Low battery or pairing errorCheck if the controller is ON and charged. When the controller is ON, the LED indicator shows:Green: R...
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In all games, activities, and tests, there is no response to input from the gamepad.
Check the gamepad connectionVerify that the gamepad is securely connected to your computer. Check if the controller's LED light is illuminated, which indicates it is powered on and connected.Reconn...
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When using the thumbstick on the gamepad, the object being manipulated appears to moves too slow.
The sensitivity of the gamepad may be set too low.Open the patient's account on the interface, go to options, set "Gamepad Sensitivity," and increase the input sensitivity. Click "Apply" to update ...
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I have not received my activation code.
You have not purchased a home license. Demo accounts are granted an unlimited home license, but purchace a license needed for create new patient accounts required for assigning a license. Please co...
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The clinical system running on the computer is frozen and not responding.
If your clinical system is frozen or unresponsive, try these solutions:Close unnecessary applicationsThe computer's memory may be overloaded.Open Task Manager (press Ctrl + Shift + Esc)Close all ap...
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Why doesn't the target respond when I touch it with the virtual hand?
Touch the target gently using the fingertips of the virtual hand. Make sure you're using your fingertips, not the palm or other parts of the hand.