ai.tanaka
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What happens if the pupillary distance is not correct?
Can Vision Therapy work if the IPD settings are incorrect?The short answer is yes. Vivid Vision systems running on commercial head-mounted displays (HMDs) can effectively treat patients (including ...
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Should I use the same interpupillary distance (IPD) setting as my glasses?
Yes, set the IPD in your VR headset to match the pupillary distance prescribed for your glasses.
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When I put on the headset, black dust sticks to my face.
The face cover may be peeling off due to deterioration. Please replace with a new face covering.
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"Thread priority security exception error" is displayed when starting Vivid Vision.
This error occurs when you are signed in to multiple devices at the same time using the same Oculus account.To resolve this issue:Sign out of your Oculus account on all other devices, orCreate a se...
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The headset does not fit properly.
Young children often have smaller heads, which can make it challenging to achieve a secure fit. To improve the fit:Tighten all straps to ensure the headset is stableConsider adding additional strap...
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How do I wear the headset when wearing glasses?
Loosen the headset straps completely.Put on your glasses first.Hold the headset up to your face and position your glasses in the space between the lenses and your eyes.Pull the headset over your he...
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Can I connect the Oculus sensor to any USB port?
No. The Oculus sensor must be connected to a USB 3.0 port or higher (typically blue in color) for proper functionality.
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I'm getting a warning that "Data for Home licenses could not be retrieved. / The Home tab may not function properly.
This warning means the application cannot connect to retrieve your license information. To resolve this issue, try the following:Check that your device is connected to the internetRestart the appli...
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Why does my DPVR P1 Pro controller turn off automatically?
The DPVR P1 Pro controller is designed to turn off automatically in the following situations: The headset has been in standby mode for more than 15 minutes A button on the controller has been held...
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Can I continue my session if I leave the headset unused for a while?
If you leave the headset unused for 30 seconds, it will automatically enter sleep mode. To continue your session, turn the headset back on and press the Resume button.