Kelly Delinger
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Activity overview
Latest activity by Kelly Delinger-
Kelly Delinger created an article,
How do I factory reset my DPVR headset?
To factory reset your DPVR headset:Put on the headset and look at the main menuSelect Upgrade on the right sideClick the 3-dot menu icon in the upper-right cornerSelect Factory ResetThe headset wil...
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Kelly Delinger created an article,
How do I send in log files from my home headset?
For PC VR headsets (Rift, Vive, DPVR E4 etc.):Locate the file called output_log.txt by navigating to:C:\Users\<your user name>\AppData\LocalLow\Vivid Vision\Vivid Vision HomeAttach the file to an e...
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Kelly Delinger created an article,
How do I troubleshoot general Meta Quest issues?
If you're experiencing an issue with your Meta Quest that is not directly related to Vivid Vision Home, please visit the Meta support site for assistance.If you still need help after visiting the O...
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Kelly Delinger created an article,
How do I troubleshoot general Oculus Go issues?
If you're experiencing issues with your Oculus Go that are not related to Vivid Vision Home, visit the Legacy headsets support page for help.If you still need assistance, contact us: Phone: 877.877...
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Kelly Delinger created an article,
"No activities available" shows when I launch Vivid Vision Home.
The message appears if your provider has not yet saved a Home Training Plan for you. Please contact your provider and ask them to add games and activities to your Home profile.
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Kelly Delinger created an article,
Where can I download the Vivid Vision Home app? I can't find it in the Oculus store.
Vivid Vision Home is not available for direct download from the Oculus store.To access the app: Check your email for ""Welcome to Vivid Vision Home"" from your provider Find the Meta Store redeem c...