ai.tanaka
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What is the difference between a clinical system and a home system?
The clinical system is designed for use in medical institutions by healthcare providers. The home system is a training program that clinicians prescribe for patients to use at home.
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What does it mean when I see "The headset is in standby or in the system menu" in the VR window?
This message means the headset is not being recognized correctly. Try these solutions:Check the headset in-menu status: Put the headset on and see if the device is currently in the system menu. If ...
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Can I use Vivid Vision without WiFi?
No, a constant Internet connection is required, and the amount of data used is about 100KB, so if you don't have Wifi, tethering with your mobile phone is sufficient.
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What should I do if the power went out while using Vivid Vision?
If you experience a power outage while using Vivid Vision:Check your computer for any damage by following the manufacturer's instruction manualRestart your systemVerify that your data and settings ...
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My computer won't turn on.
If your computer won't start, try these steps:Check that the power cable is securely connected to both the computer and the power outletVerify the power outlet is working by testing it with another...
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Do you have any difficult games?
Yes, our games offer a range of difficulty levels. For example, Hoopie is one of the easier games, while Pepper Picker is more challenging. The difficulty you experience will also depend on each ga...
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How long does the Oculus Touch controller last? When should I replace it?
The Oculus Touch controller is designed for long-term use and does not require regular replacement. With normal use, the controller should last indefinitely. You only need to replace it if it becom...
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How often should I replace the Oculus Touch controller's battery?
The battery typically lasts about 3 months with daily 30-minute use. Replace it when the controller indicates low battery or stops responding.
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Moving the Oculus Touch controllers does not move the virtual hands in my VR display.
There are two common causes for this issue:1. Sensors are not detecting the controllersMake sure your hands are within the play areaCheck that the glossy side of the sensors faces the play areaRemo...
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What is the appropriate distance between the headset lens and my eyes or glasses?
The distance between the headset lens and your eyes or glasses does not affect the effectiveness of vision therapy. For more technical details, please refer to our research documentation.